These two words go hand in hand. If you think someone is credible – for whatever reason – you are likely to trust them. Credibility is the culmination of a wide range of factors which build the overall impression in the mind of the observer, including qualifications, competence, reputation and performance. When experienced, it is self-reinforcing and ultimately enhances the predictability of the individual concerned – it builds trust.
Positive Indicators: Each party in the relationship is likely to…
- Tell the truth and the whole truth (are open with each other).
- Share sensitive information (even if this could put them at a disadvantage).
- Have no secrets (obviously within commercial boundaries).
- Be predictable and reliable, or even dependable.
- Do what they say they’re going to do.
- Give bad news early and avoid “surprises”.
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Negative indicators include people…
- Being hesitant, cautious and a little suspicious of the other person.
- Lying and withholding information when it is to their personal advantage.
- Misleading others about their real agenda.
- Creating false deadlines, or moving them for their own convenience.
- Asking different people until they get the answer they want to hear.
- Criticising behind each other’s backs.
- Providing inaccurate, misleading or false feedback.
Spend a few moments thinking about a significant relationship, perhaps with a business partner or another team.
- What evidence is there for the positive and the negative?
- What is the balance like between the indicators overall?
- Are there any differences between the two teams?
- What can you do to increase the level of trust and credibility?
The Gautrey Influence Blog
Ever felt overlooked, unheard, or stuck in office politics? You’re not alone. The Gautrey Influence Blog breaks down the real-world strategies behind leadership, influence, and power—giving you the tools to be heard, respected, and successful. Join 35,000+ professionals getting ahead the smart way—subscribe now..
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👉 [Subscribe & Take the Assessment]