If you have a report, you will see that it is fairly self-explanatory. It has been designed to be easy to understand, yet a few things are worth explaining.
- Each of the 42 items has been scored between 0 and 5 to gauge the level of agreement that you have or demonstrate each of the skills. If a rater was unable to answer, they were permitted to skip the skill and move on to the next, without affecting the average.
- If you have had feedback from five or more people, your report will show two bars for each item – your self-scoring and the average for those who have rated you on each item.
- The score given for each area (e.g. Building Trust) is the average score for each skill contained within that area.
- If shown, the SD column gives the Standard Deviation, or spread within the scores contributing to the average. A SD of >1 means that opinion was divided about how well you demonstrated the skill in question.
- To be reliable, feedback is usually needed from over 10 people – but of course, this depends on whom you asked!
- If the bars on your report start with two forward slashes, that means the bars have been magnified consistently throughout the whole report to enhance clarity. This is likely to happen if the total range of all of your scores is low. It is just a visual technique to aid understanding.
Please also remember that this is not a precise measure, but merely a conversation starter, or thought-provoker. Like all 360° tools, it is not black and white; common sense and experience need to be applied.
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