Search Results for: trust

Learning How to Build Trust Faster

November 1, 2018 by Colin Gautrey

During a call today I was sharing some ideas on trust building with a client, so I thought I would share some ideas and resources with you on this topic. Because, unless you have trust in a relationship, your ability to influence will be severely restricted. Why? If they don't trust you, they will seek verification from others, will check out the facts more carefully and will generally proceed with far more caution, especially if you are asking them for a big decision. There are three really important factors to bear in mind: Read More

Can I Trust You? Are You Sure?

November 22, 2016 by Colin Gautrey

Obvious answer – of course you can! You know that. But, do they? It is far easier that you may realise for others to distrust you. You don’t need to do anything wrong to see their level of trust in you dip. Indeed, it may be nothing whatsoever to do with you. However, the negative impact on your work will be big. Read More

Are You Worth Trusting? You Sure?

November 21, 2016 by Colin Gautrey

Obvious answer – of course you are! You know that. But, do they? It is far easier that you may realise for others to distrust you. You don’t need to do anything wrong to see their level of trust in you dip. Indeed, it may be nothing whatsoever to do with you. However, the negative impact on your work will be big. Below I am going to share thirteen reasons why trust may be declining around you – then you can take steps to arrest any decline, or make sure it doesn’t start to drop in the first place. Before I do that…

What is Trust?

“The degree to which someone can predict how you will respond in certain situation.”

For instance: giving them an honest answer to a straight question; remaining calm when disputes arise; supporting their work when the need arises. In practice, this usually means that they believe you will respond in a favourable way. Defining trust this way can also include Read More

Seven Ways to Build Extraordinary Trust

January 3, 2015 by Colin Gautrey

If you want to become more successful at selling, make sure that your customer trusts you. It doesn't matter what you are selling (product, service or idea), or who you are selling to (client, colleague or spouse). The more trust you engender, the more likely they will buy. There is no need to waste your time here with lengthy rationale. Just consider the last time you bought something from someone you distrusted. My bet is that you'll find it quite hard to think of an example. Much easier is to think of a time when you bought something from someone you did trust. How did you feel about the transaction? What difference does it make to you that you trusted the individual (or company)? Rather than debate how you might be able to Read More

The Importance of Trust

May 6, 2014 by Colin Gautrey

Pause and consider for a moment when people are influencing you — to what extent is it important that you trust them? For most people this is absolutely essential. If you trust them you will believe what they are telling you; you will think that they are genuine in their concern for you and are really trying to help you make the right decision. Therefore, you can rely on them to a large extent. If you find yourself being influenced by people you do not trust, my guess is that you will probably feel pretty bad, perhaps because you are being forced into making a decision or that you are very uncertain that you are doing the right thing. That is entirely natural, even though Read More

Does Your Stakeholder Trust You?

March 30, 2014 by Colin Gautrey

A critical aspect of the Stakeholder Influence and Mapping Processes (outlined in Influential Leadership: Chapter 7) is determining the extent to which trust exists in your stakeholder relationships. This means, do you trust them, and do they trust you? For instance, potential indicators that they do not trust you Read More

Leadership and Trust: Real Dilemmas

May 9, 2013 by Colin Gautrey

Successful leadership and trust go hand in hand. Unless you have the trust of your team and those around you, your leadership is likely to stutter and fail. Probably not a catastrophic failure — most will be able to get through. However, the risk of friendly fire is high and the casualties will begin to mount — on your side among the supporters you hope will be loyal. Despite this obvious truth, trust in many places seems to be conspicuous by its absence. The odd thing is that often, when you look deeper, you discover that the individual leader is actually an inherently trustable human being. So, what is going wrong? Why are they not able to develop the trust in their leadership which they are so clearly capable of?

Trust Dilemmas

I have a hunch that the majority of the time it is because they are suffering from the influence the Read More

Do You Trust Me?

April 10, 2013 by Colin Gautrey

Have you ever asked this question? It wouldn't surprise me if only 1% of people who ask this question actually ask it out loud. If you did ask someone this question, would you trust the answer? Hmm, probably about as useful as asking someone to trust you. If you have to ask someone to trust you, or if you have to ask if someone trusts you, you're already in trouble. Since trust is so central to influence, it is important to know the answer to this question even though it’s almost pointless asking. Many articles have been written on how to build trust, but rarely do they touch on how you can tell if your effort to build trust is working. Measuring results and monitoring performance indicators is normal activity in most organisations, so how about Read More

Strengthening Trust and Credibility

February 22, 2013 by Colin Gautrey

The key to strengthening trust is to understand what it is, how it works and what you (and others) do to maximise trust, or bring it crashing down! Trust is a complex concept which can easily be simplified into the extent to which you can rely upon someone (or something) else. Will they do what you expect them to do? Can you rely on their word? Can you predict what they will do in a given set of circumstances? There are also various different levels of trust. You may be able to rely Read More

Trust and Credibility in Business Relationships