Harnessing the Power of Informal Groups
We normally view organisations as being split into formal groups such as marketing, operations, sales, etc. To this formal structure we can add cross-functional project teams created for specific purposes. This represents the way formal power assets are divided within the organisation.
However, underlying this is an informal structure — groups of people with something in common. They could share common sporting interests, educational background, or even the fact they all smoke. These informal groups can have a massive impact Read More