Privacy Policy
This privacy policy sets out how Colin Gautrey uses and protects any information you provide when you use this website, and is intended to comply with EU General Data Protection Regulations and the Data Protection Act (1998)
When you subscribe to the Gautrey Unleashed:
- We collect your first name, email address, and information about what content you wish to view. This information will be used to provide you with the requested content, to send you regular updates about new content, products and services and to analyse what content is most popular.
- Whenever we email you further information, you will find an option to unsubscribe beneath the content. If you unsubscribe we will delete all of your personal information within 3 months, or immediately on request.
- As a subscriber to Gautrey Unleashed, we will also keep records of the emails we have sent and the content you accessed, so that we can continue to develop our approach and service and add more value to you as a subscriber.
When you purchase a product, or become a client:
- You are entering into a Private Agreement with Colin Gautrey, the details and contents of which are strictly confidential and not to be disclosed to any other party without mutual consent.
- Where appropriate, we will also require payment details, however these are handled exclusively by our payment provider, Stripe Inc., and then, only in order to collect your payment.
- Finally, when you are logged in as a user, we will also collect information about the pages your view and the diagnostics you complete. This is purely to help us to assist you more in applying the learning you have purchased.
Whenever you visit the site, we also use cookies to record the pages you visit for site-wide analytics. This information is only used collectively with all other visitors, so we can determine which content is most popular. It is not possible for us to identify you as an individual.
Data Protection
To maximise security, all data is held by our world-class service providers and controlled by us. This means that the latest encryption and data security measures are in place, including full compliance with all relevant legislation. Apart from this, we never share data with anyone else, unless required to do so by law.
Further information
If you have previously agreed to us using your personal information then you can change your mind at any time by emailing us, and this includes if you wish to exercise your right to be “forgotten.” You may also request a copy of any data held about you by under this policy. If you believe any information holds on you is incorrect or incomplete, please email as soon as possible. Any inaccuracies will be corrected as soon as possible. For any of these reasons, please email Our Team.
This privacy policy is effective from 15th May 2018, and last updated on 30th August 2021.
Terms and Conditions
These terms are intended to provide clarity for those who purchase access to courses, products and services from Colin Gautrey and are in addition to our General Terms and Conditions (see below).
- By purchasing courses, products or services, you agree to these terms and conditions.
- Resources on this website that require you to login are provided for your sole use. Sharing these with others is not permitted without our express permission.
- All information provided in our courses, products and services (either in articles, emails or verbally), is for general guidance only. You must intelligently apply this information to your situation, take careful decisions about the action you will take, and you retain responsibility for the outcomes.
- Any information you provide to us is private and confidential so far as the law permits. We are registered under the Data Protection Act and comply with EU GDPR. We take special care of any information you provide to us (see Privacy Policy above and General Terms below for more detail).
- When you purchase a course, product or service with a single payment, access to all relevant materials is provided for at least one full year. If you choose a regular payment option, relevant materials will be available until such time as your regular payments cease.
- Regular payments may be cancelled, by either side, at any time. Refunds are not generally offered and are at our sole discretion.
- If you purchase coaching services with a single payment, both sides commit to work together for the stated term (usually six months). By mutual agreement, coaching can be suspended if circumstances change, but must be completed within a twelve-month period.
- From time-to-time, courses, products or services may be offered on a “case study” basis. This means that you will receive a significant discount in return for permitting us to use your development journey to publish case study material (see examples). On this basis, we guarantee that at no point will you be identifiable in the material produced.
- Our work together is private.
If you have any questions about these terms and conditions, please contact us.
General Terms and Conditions
Use of this website, courses, products and services is subject to your agreement to these terms and conditions. Failure to adhere to these may result in the removal of your access.
Definitions
- “Supplier” — Colin Gautrey, The Gautrey Group, First Floor, 85 Great Portland Street, London, W1W 7LT, United Kingdom. The Supplier runs this website and the supply of Products and Services owned or licensed by The Gautrey Group.
- “Content” — any information or process delivered to an internet browser from a website and including any information provided by the User.
- “Supplier Content” — any Content that is owned or licensed by the Supplier as indicated by the presence of the Supplier copyright notice towards to bottom of each page of Content.
- “Practitioner” — an individual or organisation who has been entered into an agreement with the Supplier to provide Users with access to Supplier Content. See below for additional terms related to Practitioners.
- “User” — any individual who accesses Supplier Content including Practitioners.
- “Products and/or Services” — the standard market offerings of the Supplier and any derivative of these.
Scope and Access
- The Supplier provides access to its Content online to Users through its own websites and those of Practitioners.
- The Supplier accepts no responsibility whatsoever for the Content of its Practitioner’s websites through which you gain access to Supplier Content.
- The ownership and responsibility for all Content residing on Supplier websites is indicated by the presence of an appropriate copyright notice towards the bottom of the page of Content.
- These terms and conditions only apply to Content that is identified as Supplier Content by the copyright notice. The Supplier accepts no responsibility or liability for other Content which remains the responsibility of the copyright holder identified.
- By accessing Supplier Content, either by browsing, registering and/or logging into the Supplier or Practitioner website, The User is deemed to have accepted these terms and conditions.
Content
- Supplier Content is intended for guidance only. Users are responsible for interpreting the guidance as it relates to their own individual circumstances.
- Supplier Content, including but not limited to text, graphics and diagrams, is protected by copyright that is owned by the Supplier unless otherwise stated. You must not reproduce or disseminate any Supplier Content without the express permission of the Supplier.
- In all circumstances, the Supplier will retain ownership of all Intellectual Property relating to its Content. Where Supplier Content has been modified at the request of, or on behalf of, a User, the Supplier will own all Intellectual Property Rights except where the modification relates specifically by other parties or a prior agreement is gained in writing from the Supplier.
- Access to Supplier Content is generally provided for a period of one year from User first access to any Supplier Content.
- Access to Supplier Content is provided to each User on the understanding that they do not allow any other individual to access the Supplier Content. Access to Supplier Content may be withdrawn if on reasonable grounds the Supplier believes that the User or Practitioner has failed to observe this condition.
Privacy
- The Supplier is fully compliant with the EU General Data Protection Regulations and the Data Protection Act 1998 (Registration Number Z2094327).
- Personal information collected via our Content will only be used to continue to improve to quality of our Content and will not be disclosed to any third party whatsoever (see Privacy Policy above).
- Where a User has been granted access to Supplier Content by a Practitioner, the Practitioner will be given access to the outputs from this Content and the browsing history of the User to enable the Practitioner to provide value in the delivery of their services. Personal information will not be made available to the Practitioner.
Warranties and Liabilities
- THE SUPPLIER CANNOT ACCEPT LIABILITY TO YOU FOR ANY LOSS OF INCOME OR PROFITS, DISAPPOINTMENT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF ANY PROBLEM IN RELATION TO THE SUPPLIER WEBSITES, THE CONTENT OFFERED OR ANY INTERPRETATION MADE OF ANY GUIDANCE PROVIDED BY THE SUPPLIER WHICH WAS NOT WITHIN OUR CONTEMPLATION. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER, NOR IS IT INTENDED TO EXCLUDE OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION OR ANY LOSSES CAUSED BY A BREACH ON THE PART OF THE SUPPLIER.
- THE SUPPLIER DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON SUPPLIER WEBSITES OR CONTENT. THE SUPPLIER DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN SUPPLIER WEBSITES OR CONTENT WILL BE UNINTERRUPTED, ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIAL, SUPPLIER WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR THEIR HARMFUL COMPONENTS.
Miscellaneous Terms
- Content contain links to websites not owned or controlled by the Supplier. THIS DOES NOT IMPLY ENDORSEMENT, WARRANTY OR LIABILITY BY THE SUPPLIER. USE OF THESE SITES IS ENTIRELY AT THE RISK OF THE USER.
- No User may link to any page on a Supplier website except the home page, without the express permission of the Supplier. We encourage reciprocal links that can provide additional value and interest to our Users. If you wish to link to any Company website, please contact the Supplier.
- The Supplier will from time to time seek feedback from each individual User directly regarding the delivery of Supplier Content.
- The Supplier reserves the right to alter these terms and conditions at any time. Users will be notified of these changes at their next login. These terms and conditions do not override any separate agreements reached between the Supplier, Users and Practitioners where such agreements have been confirmed in writing by the Supplier.
- These terms and conditions will apply from 31st December 2017 and are governed by the laws of England and Wales.
Additional Practitioner Terms and Conditions
In addition to the terms above, these terms relate to Practitioners who have entered into an agreement to provide Supplier Content to others.
Additional Definitions
- “Lead Practitioner” — an individual or organisation who provides access to Supplier Products and/or Services to other Practitioners.
- “Order” — written or email request from a Client or Organisation for the delivery of Products or Services.
- “Organisation” — any organisation that agrees to provide its staff with Products and/or Services developed by the Supplier, such staff thereafter will be regarded as Clients.
- “Delivery Date” — the date agreed when the Product or Services will be provided to a Client or in the case of Clients introduced via a Practitioner, the date on which they first access the Product or Services.
- “Client” — any individual who receives or agrees to receive Products and/or Services developed by the Supplier.
- “Full Charge” — the amount agreed between the Client or Organisation for the provision of Products or Services including expenses and VAT.
- “Mentoring Intervention” — a specific offering provided by the Supplier as described on its Website.
- “Products and/or Services” — the standard market offerings of the Supplier and any derivative of these.
- “Website” — any website owned and/or managed by the Supplier for the delivery of its Products and Services.
Scope
- These terms and conditions are intended to apply to all individuals and organisations who deal directly with the Supplier and/or purchase the right to provide Products and/or Services to their Clients.
- These conditions are in addition to the General Terms and Conditions which relates to any individual or organisation which makes use of our Websites.
Content
- The Content of Supplier Products and Services are intended for guidance only. Users and Clients are responsible for interpreting the guidance as it relates to their own individual circumstances.
- The entire Content of Supplier Products and Services (including but not limited to text, graphics and diagrams) is protected by copyright that is owned by the Supplier. You must not reproduce or disseminate any content without the express permission of the Supplier.
- In all circumstances, the Supplier will retain ownership of all Intellectual Property relating to its Products and Services. Where a Product or Service has been modified at the request of a Client, the Supplier will own all Intellectual Property Rights except where the modification relates specifically to the Client or Organisation.
- Access to Website Content agreed at the time of Order is provided to individual Clients for a period of one year from commencement of Product or Service delivery. This will be withdrawn if the agreed fees are not paid on time.
- Content is provided to each individual Client or Practitioner on the understanding that they do not allow any other individual to access the Content. Content may be withdrawn if on reasonable grounds the Supplier believes that the Client or Practitioner has failed to observe this condition. Furthermore, should a Practitioner fails to adhere to these conditions, Content may be withdrawn from Clients introduced by the Practitioner at the Supplier’s discretion.
- The Supplier does not provide any guarantee that the site will be accessible to any User.
Practitioner Terms
- Nothing in this agreement will be deemed to create any partnership or joint venture relationship between the Practitioner and the Supplier. The Practitioner is independent of the Supplier and is not a legal representative or agent of the Supplier for any purpose and has no right or authority to obligate the Supplier unless expressly permitted within this agreement.
- The Practitioner does not have nor will acquire any right, title or interest in or to the Supplier’s trade marks or intellectual property.
- The Practitioner will take all reasonable actions to protect the intellectual property of the Company and will alert the Supplier immediately to any potential infringements of its intellectual property rights.
- Practitioners are not permitted to present themselves as associates or accredited consultants of the Supplier unless they have been given specific permission by the Supplier.
- Specifically the Practitioner is not permitted to copy or allow to be copied any Content without the express permission of the Supplier.
- Failure on the part of the Practitioner to adhere to these terms, and in particular the payment of fees will, at the discretion of the Supplier, result in the Practitioner’s Clients being refused access to Content.
- Practitioners who operate under a Lead Practitioner are only permitted to give access to Clients in relation to the Lead Practitioner’s business unless they purchase the right to operate as a Practitioner in their own right.
- The Supplier will provide Lead Practitioners with management information concerning the activities of their Practitioners.
- The Supplier will not solicit business from any Client introduced by the Practitioner whilst these terms are in force and for a period of twelve months following written notification by the Supplier to the Practitioner that this agreement has been terminated. Communication within that time will be restricted to the maintenance of the relevant Product or Service and to gain feedback concerning the quality and performance of the Product or Service and/or terms of this agreement.
- The Supplier may terminate this agreement at any time by providing notice in writing to the Practitioner. The Supplier will not unreasonably withdraw this agreement and will in any event be mindful of the work progress for the Practitioner.
Orders
- The Supplier will take Orders for Products and/or Services from any Client, Practitioner or Organisation where it believes that value can be delivered.
- All Orders and Delivery Dates must be agreed in writing or email between the Client, Practitioner or Organisation and the Supplier. In the case of Practitioners, Orders are managed by online facilities and an Order is deemed to have been agreed when either the Practitioner makes such Orders online, or when the Client first accesses the Product and/or Service.
Cancellation
- Cancellation of Ordered Products or Services by the Client or Organisation will incur a charge based on the period of notice given before the Delivery Date on the following basis
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- One calendar month of more notice — no charge.
- More than two weeks but less than one month — 50% of the Full Charge.
- Less than two weeks — 100% of the Full Charge.
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- If a Client wishes to cancel a Mentoring Intervention following the first session they will incur a charge of 50% of the Full Charge if the Supplier is notified within 48 hours of the completion of the first session.
- If a Client wishes to change the Delivery Date of an individual Mentoring Intervention session and less than 48 hours notice is given a charge equal to 20% of the Full Charge will be made at the discretion of the Supplier.
- Once a Client has accessed a Product or Service via a Practitioner, cancellation is not permitted.
Fees and Payment
- All fees will be agreed between the Supplier and the Client, Practitioner or Organisation before an Order is placed.
- All fees agreed for Products and Services will be payable in full 30 days after the Delivery Date.
- In the case of Mentoring Interventions, 50% of the Full Charge less expenses becomes due within 30 days of the first session and the balance will be due 30 days after the final session. Where the Client is an individual rather than an Organisation, 50% of the Full Charge is due before the second session.
- Fees due from Practitioner will be reconciled and invoiced on a monthly basis.
- All fees agreed will be exclusive of VAT and expenses and should be remitted in Sterling unless otherwise stated.
- Refunds are at the discretion of the Supplier.
Privacy
- The Supplier is fully compliant with the Data Protection Act 1998 (Registration Number Z2094327).
- Personal information collected via our Websites will only be used to continue to improve to quality of our Products and Services and will not be disclosed to any third party whatsoever.
- Where a Client has been introduced to a Product or Service by a Practitioner, the Practitioner will be given access to the outputs from these Products or Services and the browsing history of the Client to enable the Practitioner to provide value in the delivery of the Product or Service to the Client. Personal information will not be made available to the Practitioner.
Warranties and Liabilities
- THE SUPPLIER CANNOT ACCEPT LIABILITY TO YOU FOR ANY LOSS OF INCOME OR PROFITS, DISAPPOINTMENT, INDIRECT OR CONSEQUENTIAL LOSS OR DAMAGE ARISING OUT OF ANY PROBLEM IN RELATION TO THE SUPPLIER WEBSITES, THE PRODUCTS AND SERVICESOFFERED OR ANY INTERPRETATION MADE OF ANY GUIDANCE PROVIDED BY THE SUPPLIERWHICH WAS NOT WITHIN OUR CONTEMPLATION. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER, NOR IS IT INTENDED TO EXCLUDE OUR LIABILITY FOR FRAUDULENT MISREPRESENTATION OR ANY LOSSES CAUSED BY A BREACH ON THE PART OF THE COMPANY.
- THE SUPPLIER DOES NOT WARRANT THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION CONTAINED ON SUPPLIER WEBSITES OR PRODUCTS AND SERVICES. THE SUPPLIER DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN COMPANY WEBSITESOR PRODUCTS AND SERVICES WILL BE UNINTERRUPTED, ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE MATERIAL, SUPPLIER WEBSITE OR THE SERVER THAT MAKES THEM AVAILABLE ARE FREE OF VIRUSES OR THEIR HARMFUL COMPONENTS.
Miscellaneous Terms
- Supplier Websites contain links to websites not owned or controlled by the Supplier. THIS DOES NOT IMPLY ENDORSEMENT, WARRANTY OR LIABILITY BY THE SUPPLIER. USE OF THESE SITES IS ENTIRELY AT THE RISK OF THE USER, PRACTITIONER OR CLIENT.
- No User may link to any page on any Supplier Website except the home page, without the express permission of the Supplier. We encourage reciprocal links that can provide additional value and interest to our users. If you wish to link to any Supplier Website, please contact the Supplier.
- The Client, Practitioner or Organisation agrees that by becoming a Client of the Supplier, the Supplier may place the Clients company name and logo on its Website.
- The Supplier will seek feedback from each individual Client directly regarding the delivery of Products and Services.
- THESE TERMS AND CONDITIONS WILL BE REGARDED AS ACCEPTED BY THE CLIENT, PRACTITIONER OR ORGANISATION ON RECEIPT OF AN ORDER. IN THE CASE OF USERS ACCEPTANCE IS A CONDITION OF VISITING ANY SUPPLIER WEBSITE.
- The Supplier reserves the right to alter these Terms and Conditions at any time. In the case of Users, any change will take place immediately. Clients, Practitioners and Organisations will be provided with 30 days notice of any change.
- These Terms and Conditions do not override any separate agreements reached between the Supplier and Clients, Practitioners and Organisations where such agreements have been confirmed in writing by the Supplier.
- These Terms and Conditions will apply from 31st December 2017 and were updated on 15th May 2018. They are governed by the laws of England and Wales.