Usually, if you have managed to achieve high levels of Trust and Credibility and also Communication and Influence, this theme will look after itself. So this last section is deliberately brief because I want you to focus on the first two themes to maximise your...
Improving Communication and Balancing Influence
The first thing to appreciate is that by far the best way to improve on this theme is to make sure you have lots of Trust and Credibility between both sides of the relationship. The first theme forms an unavoidable prerequisite to successful Communication and...
Strengthening Trust and Credibility
The key to strengthening trust is to understand what it is, how it works and what you (and others) do to maximise trust, or bring it crashing down! Trust is a complex concept which can easily be simplified into the extent to which you can rely upon someone (or...
Relationship Theme Indicator Summary
Elsewhere we have looked in detail at the key features required in any successful large-scale relationship. This included summarising the indicators which would suggest that each theme was present or absent within the relationship. To help with your research and...
Exercise: Quick Quality Analysis of Your Business Relationships
As you are working to improve your business relationships, you can use this exercise to give you a quick heads-up on those which are most important to you. As you grow in influence, this way of thinking will soon become second nature. Make sure to also link this in to...
Problem Solving and Conflict Resolution in Business Relationships
Once pointed out, this theme is an obvious requirement for a successful relationship. I cannot think of any relationship which at some point has not had a few problems which included at least a bit of conflict. If you assume that to be called a relationship there must...
